Submitted: Friday, 04 December 2015

devContact is a simple, easy to use web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact is currently in its soft-launch phase. With over 1.3 million devices and growing, devContact is already a battle hardened solution. It not just offers all the conventionally desired features like ticket management, cloud-based FAQs, bulk update and auto responder/assignment features but also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is written in modern programming languages and scalable technologies in line with industry standards. The software can be integrated to mobile applications with a lightweight SDK. devContact is currently being offered for free to its founding customers.

Tags: #helpdesk #customersupport #cx #ux #crm #ticketmanagement

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